After-Sales Policy
1. Support and Assistance:
- Dedicated Support Team: We have a team of experienced professionals ready to assist you with any questions, issues, or concerns related to our products or services.
- Multiple Channels: You can reach us via email, phone, or our online support portal.
- Prompt Response: We strive to respond to your inquiries promptly and provide timely solutions.
2. Warranty:
- Standard Warranty: Our products come with a standard warranty period, which is specified on the product page or in the purchase agreement.
- Extended Warranty: You may have the option to purchase an extended warranty for additional coverage.
- Warranty Claims: To file a warranty claim, please provide necessary documentation and contact our support team.
3. Returns and Exchanges:
- Eligibility: Returns and exchanges are generally accepted within 05 days of purchase, subject to certain conditions.
- Conditions: Products must be in their original condition, unused, and with all original packaging.
- Process: To initiate a return or exchange, please contact our support team and follow the provided instructions.
4. Customer Satisfaction:
- Feedback: We value your feedback and encourage you to share your experiences with us.
- Continuous Improvement: We use customer feedback to improve our products, services, and overall customer satisfaction.