Refund Policy

1. Refund Eligibility:

• Defective Products: If you receive a defective product, we will offer a full refund or replacement.
• Incorrect Orders: If we ship you an incorrect product, we will provide a full refund or replacement.
• Customer Dissatisfaction: In certain cases, we may offer a partial refund if you are not satisfied with the product or service.

2. Refund Process:

• Contact Support: To request a refund, please contact our support team within 07 days of receiving the product.
• Documentation: You may need to provide proof of purchase and any other relevant information.
• Refund Method: Refunds will be processed using the original payment method.

3. Restocking Fees:

• Applicable Fees: In some cases, a restocking fee may apply, especially for returned products that are not defective.
• Fee Amount: The restocking fee will be clearly communicated at the time of the return.

4. Exceptions:

• Custom Products: Custom-made products may not be eligible for refunds.
• Software Licenses: Software licenses are generally non-refundable.